Privacy Policy
How We Handle Your Information
We respect your privacy and are transparent about how we handle your personal data. This policy explains everything you need to know.
What We Collect
Name, email, phone, booking dates, room type, and any messages you send us. We only collect information you provide directly.
How We Use It
To process bookings, send confirmations, contact you about reservations, and improve our services. Nothing more.
Where It Goes
Your data is sent to our hotel email and owner's phone. We do not store it on our servers.
Data Retention
Your information is kept only as long as needed to process your booking. After confirmation, it's deleted.
Your Rights (GDPR)
You can request access, correction, or deletion of your data anytime. Contact info@arktos-hotel.gr to exercise these rights.
Security
We use HTTPS encryption, Google reCAPTCHA, and secure email services to protect your information from unauthorized access.
Third-Party Services
EmailJS — sends confirmations • Google reCAPTCHA — prevents spam • ntfy.sh — notifies the owner